Since TOKU was founded in 1955, our primary goal was to supply reliable quality products. Today, TOKU is seeking customer satisfaction. as the primary goal for our company. Customer satisfaction has various factors but the most important element is the quality and service of products.
We understand that our most popular products have been improved and developed through customer input and needs . We therefore should feel the voices from the market are essential and needed to improve and develop new products.
The key issue is how quickly we can turn the customers opinion and ideas into the reality. As a result, it is important that the sales and marketing team works closely
with the manufacturing side to reach a common goal of customer satisfaction.
Our job is not only to deliver products which match the market needs but to also
support the products which have been delivered with good manuals and literature.
This information is essential for customer satisfaction since these customers will continue to use our products for many years to come.